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Platform
Specific Issues for Macintosh
OSX
Font confusion
For
now, try this page for an explantion: OSX
font Foibles
Or
get the official explanation of fonts
in OSX right from Apple.
Or
better yet, download
this PDF (3Meg) from apple explaining font management
in detail
Downloaded
Mac file will not unstuff?
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Many of our downloadable files were created with OS9 and
therefore may have trouble auto- unstuffing in OSX. Also
some files were created in OSX and may have trouble auto-unstuffing
in OS9. The solution in both cases is to be sure you have
the latest version of Stuffit
expander. If there is still any problem, try to unstuff
the file from within the stuffit expander application
(Open Stuffit Expander->Select Expand->Locate downloaded
file)
Fonts
not appearing in Adobe Products
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Q:
Some P22 fonts do not show up in newer Adobe Software
(Photoshop 5.5, InDesign, Illustrator 9, etc) but they
do show up in everything else?
A: There was a change in the way that Adobe products render
type. This change made a group of our fonts 'invisible'
to the newer Adobe products. We have fixed the problem
that made our fonts incompatible. Please contact us at
support@p22.com to confirm that this is the problem you
are experiencing and we will send replacement files.
Too many fonts
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Q: I cant install any more fonts! Why?
A: For Pre-OSX systems there is a limit to the number
of fonts you can install directly into the system (usually
128). If you use a large number of fonts and would like
greater control, programs such as Font
Reserve, Suitcase
and ATM
deluxe can be quite useful
OS9
The
iMac
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If
you have purchased our font and cannot install it due
to no floppy drive in iMacs. We can e-mail the
software with a registration card and a copy of their
sales receipt (if multiple fonts)-no charge
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The
superdrive does not read the disk!---Superdrive can
read Superdirve disks (100 megs) or High Density Disks.
Unfortunately Superdrives do not read double density disks
(most of our old disks) .
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Two
possible solutions:
---We
can send you a CD ($11.00 media and shipping charge)
---or
e-mail a replacement (no charge)
same
proof of purchase as above applies
What is AFM and how does it affect me?
Back
to Support Pages Index
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